Setting Your Bank Reconciliation on a Solid Foundation

Your first bank reconciliation is critical as it sets the starting point for all future accounting transactions and reconciliations. If your beginning, ending, and adjusted cash balances do not all match after clearing all transactions, it may be attributed to the following issues.

Incorrect Beginning Property Cash Balances

You can find your beginning balance by running a Trust Account Balance report "as of" your financial cutoff date — the date on which beginning balances were imported into AppFolio.

To correct these cash balances, run a General Ledger report for your financial cutoff date for the specific property and find the beginning balance journal entry. You may open this journal entry to edit the cash balance and an offsetting GL account balance.

Incorrect Starting Bank Account Balances

If any bank account balances need to be updated, please submit a support request. It is not recommended to do this unless this is the first bank reconciliation for the bank account.

Missing Uncleared Items From Your Old Solution

If any uncleared items carried over from your old system (checks issued not yet cashed and/or pending deposits) are not accounted for or were entered for an incorrect amount, you will need to enter those as bank adjustments or edit the existing bank adjustments.

Important Note

If none of the above resolves or helps identify your issue, please submit a support request. Accounting or audit advice is not a service AppFolio is licensed to provide.