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Client Stories

What Our Clients Say

Property managers trust us with their books. Here's what they have to say.

We have been with PMBookkeepers going on 2 years. Many of the staff are former AppFolio employees — that has been the difference maker. We have eliminated duplicate record keeping and can now focus on driving more clients and more profit. Hiring PMBookkeepers is one of the best decisions we have made.
DB

David B.

Property Management, Detroit

Case Study

David's team in Detroit was maintaining duplicate books — one in AppFolio and a separate spreadsheet for internal tracking. After bringing on PM Bookkeeper, the AppFolio-native team eliminated the redundancy entirely and streamlined reporting into a single source of truth.

Results

Eliminated duplicate record keeping across systems
Freed up leadership to focus on growth and client acquisition
Consistent, expert-level AppFolio bookkeeping for 2+ years
Having Randy and our team has been such a blessing. More hours spent growing the business while no longer strapped to the office after hours meeting deadlines. They truly understand property management — we are getting a team of AppFolio experts versus one in-house bookkeeper. A blessing to our company.
DW

Diane W.

Property Manager

Case Study

Diane was spending evenings and weekends in the office just to keep up with month-end deadlines. After switching to PM Bookkeeper, she gained back those hours and redirected them toward business development. Instead of relying on a single in-house bookkeeper, her company now has access to an entire team of AppFolio specialists.

Results

Reclaimed after-hours time previously spent on bookkeeping
Replaced one in-house bookkeeper with a full expert team
More hours redirected toward growing the business
We searched and interviewed multiple companies to find a full service bookkeeping team. After the first month with Randy's team, we knew we made the right decision. Could not ask for a better partner. A++
JB

Josh B.

Property Manager

Case Study

Josh's company evaluated several outsourced bookkeeping providers before choosing PM Bookkeeper. Within the first month, the team had fully onboarded, reconciled outstanding items, and established a reliable monthly workflow — confirming the decision was the right one.

Results

Full-service onboarding completed within the first month
Seamless transition from prior bookkeeping process
Long-term partnership established after thorough vetting
Randy personally is amazing in his ability to quickly respond and address any problem or question that comes up. His team is highly committed to communication and resolution in a very timely fashion. Six months in and I am very pleased.
HM

Harlan M.

Broker/Owner

Case Study

As a broker/owner, Harlan needed a bookkeeping partner who could match the pace of his brokerage operations. PM Bookkeeper's responsiveness and proactive communication stood out from day one, resolving issues quickly and keeping Harlan informed without him having to chase down answers.

Results

Fast response times on questions and issue resolution
Proactive communication from the bookkeeping team
Strong satisfaction after six months of service
Great company to work with! Everything has been so easy since we began using PM Bookkeeper. Timely responses to any accounting questions and thorough bookkeeping. Would definitely recommend to anyone needing bookkeeping assistance.
AL

Ashley L.

Property Manager

Case Study

Ashley's property management company needed reliable, hands-off bookkeeping support. Since onboarding with PM Bookkeeper, her team has experienced a smooth, low-friction workflow — getting timely answers to accounting questions and consistently thorough monthly books.

Results

Smooth onboarding with minimal disruption
Timely responses to all accounting inquiries
Thorough, consistent monthly bookkeeping

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